Technical Support Services
If you need to out-source your business critical technical support services, or if you find you have a gap in your end to end support that needs to be filled, then Think Payment can help here also. We provide services for 24/7 Real-Time Monitoring & Alerts, as well as SLA based resolution. As well as detecting and fixing issues, we also provide services for regular Health Checks, Preventative Maintenance, Upgrades and Data Servicing. All this is available with web and mobile monitoring interfaces and a Service Desk platform, ensuring you are always fully aware of the status of your SLA.